John Service Advisor 5.2 Agricultural Machines is what technicians use to diagnose and troubleshoot
equipment. The application allows technicians to quickly and easily find information and resolve problems with equipment.
Brand new version of John D Service Advisor 5.2 for AG and Turf equipment is an offline application, that use Internet Explorer browser to communicate with the user.
Unlike the previous version (John D Service Advisor 4.2) to work with the application you need:
Internet explorer 11 (The shell)
Last version of adobe PDF reader (you will be asked to download the last version before the installation process begin)
Last version of Java runtime environment (you will be asked to download the last version before the installation process begin)
The Service ADVISOR for Agricultural Machines application provides access to manuals, the Dealer Technical Assistance Center (DTAC), real time diagnostics, readings, and allows technicians to perform calibrations, run tests, and program controllers.
The new version of Service Advisor comes as complete solution for those who do repair, diagnostics and maintenance of all John Dconstruction and forestry equipment. It\`s completely different from it\`s previos version 4.2. JD Service Advisor functions available from Internet Explorer Web browser. At this momnet this is only one officially supported browser version. To start work with any model, you need to enter the model name or it\`s PIN.
Available program futures divided into a few main sections: - Manuals - Reprogramming - Diagnostics
Manuals Section. First of all, most of the manuals now has more convenient web interface and you can read/print all you want using Internet Explorer. A part of the manuals are still available as pdf files only. So you need Adobe Reader installed.
Reprogramming section require delaer credentilas to access payload database. At this moment this future is not available.
Diagnostics section. The avaiable menus are
- Codes - Readings - Controllers - Observed Symptoms - Tests - Calibrations
Important Notice. Installation and activation are possible only with remote assistance using Teamviewer.